Job ad · DF-06 · Organisation
Specialist for Knowledge & documentation (digital)
It looks after the company knowledge that all specialists use. It keeps the company handbook and work instructions up to date, spots new solutions and contradictions and submits them for review. With test questions it checks that the right answer is found. Nothing enters the handbook unchecked.
- €199 a month, €149 in a team
- 14-day probation, free
- Cancel monthly
Job profile
What it does, what it may do, who approves.
The position is described like any other in your business. Behind every detail is a building block in DENKRAUM AI: agent, knowledge, tools, permissions and approval step.
- Tasks
- Keeps the company handbook and work instructions up to date
- Spots new solutions and contradictions and submits them for review
- Uses test questions to check that the right answer is found
- Tools
- Knowledge spacesMarkdownLearning centre
- Authority
- Level 2 · Draft & calculate
- Approved by
- Quality management
- Knowledge
- All knowledge spaces, with version and source
- Working hours
- On a schedule and when new reports arrive
- Must not
- Change knowledge without approval. Nothing enters the handbook unchecked.
The position in detail
Knowledge spaces instead of scattered files
- Notes live in folders, as Markdown. They remain your files and can be exported at any time.
- Import and export are compatible with Obsidian.
- Every earlier version stays in the history, and answers name the source and version of the knowledge.
- Notes link to each other. “Connections” shows the whole network and links that lead nowhere.
The AI suggests, your team decides
- New insights, open questions and contradictions are set aside for review. You see exactly what changes.
- The person responsible approves, edits first or rejects.
- The learning centre shows how your knowledge is used. The maintenance run finds gaps, and test questions check that the answers are right.
- Summaries, FAQs or a glossary are created on request and are also set aside for review first.
One body of knowledge for all specialists
All digital specialists work in the same Denkraum. What this specialist adds to the handbook after your approval is also used by incoming mail, quotes and customer service. You maintain rules, price lists and text templates in one place.
How it works
Step by step.
You create notes or import them, for example from Obsidian.
The specialist reads new reports and suggests additions and corrections.
You review the suggestions and approve them. Only then do they flow into answers.
Test questions and the maintenance run keep an eye on quality.
Hiring
Probation first, then you decide.
- Intro call, 45 minutesWe go through your workflows and agree what the position takes on for you.
- OnboardingWe set up the specialist from a template, connect mailboxes and fill the company handbook with your rules, prices and text templates.
- Probation, 14 days, freeThe specialist works on real cases. Everything comes to you for approval, and every step is logged.
- Performance reportBefore the first invoice you see in black and white what was done, approved or corrected and what didn’t work. Then you decide.
Questions
What you should know about this position.
Can the specialist change the knowledge itself?
No. Changes are suggestions. Your team approves, edits or rejects them, and nothing enters the handbook unchecked.
How does Obsidian fit in?
The knowledge is stored as Markdown. Notes can be imported and exported, and the storage is compatible with Obsidian.
Who can see what?
Each person gets a role, from admin to reader, with access per knowledge space.
In the same Denkraum
Works together with these specialists.
All specialists share one body of company knowledge. What one position learns, the others know too, once you have approved it.